Enhancing Client Relationship Skills - Penn College (3.10.17)

SKU: PC Client 3.10.17
This course is for technical specialists, product leaders, service providers, customer relationship representatives, business owners, and those who desire to build their salesmanship competence.The first session, Developing Your Selling Advantage, will focus on knowing your product or service; understanding client needs; developing win-win solutions; understanding buyer influences; cross-selling and up-selling; forecasting, planning, and prospecting for clients; prioritizing time; knowing your competition; and promoting innovation and new product initiatives. Session two, Building Advanced Sales Skills includes enhancing communication and interpersonal selling skills; identifying the decision maker, honing negotiation and influence skills; framing client expectations; using technology to boost the pipeline and track results; resolving sales and interpersonal conflicts; providing excellent service, and managing client relationships and projects.

This course is provided via live videoconference by the Pennsylvania College of Technology in partnership with area education councils. Registration is required. To register or for more information, go to https://business.pct.edu/wdce/ or call 570-327-4775.
Registration deadline is March 3, 2017.


Friday, 10 March 2017 - 9:00am to 4:00pm
5 Water Street
Coudersport, PA 16915
United States
Price: $325.00