Learn the basic concepts of performance management, segmented into four modules: Creating a Climate of Motivation and Engagement, Shaping Performance Expectations, Developing Performance Coaching Techniques, and Addressing Difficult Performance Situations. Participants will learn the elements of supervising for excellentperformance, develop a capacity to create effective performanceexpectations, improve coaching skills, and be able to address difficult performance situations.
Class Dates: April 11 and 18, 2017
This course is provided via live videoconference by the Pennsylvania College of Technology in partnership with area education councils. Registration is required. To register or for more information, go to https://business.pct.edu/wdce/ or call 570-327-4775.
Registration deadline is April 4, 2017.